Customer Testimonials

“EBS is a very good business to work with. They respect your business and their approach is more as a partner not just treating you as a customer. We are always kept up to date with new ideas and products and they keep us in the loop with regard to anything which may directly affect us.”

Australian Drug Foundation, Daniel Langelaan, CFO

“EBS has been very flexible through the development and implementation process. Their staff have worked hard to understand and meet our needs, and we are confident we now have a much improved system for funding and financial reporting.”

Film Victoria, Greg Reeves, Head of Finance and Business Services

“Entity Solutions have been working with EBS since 2011. We continue to value the support from EBS and appreciate their insight into business critical IT projects in today’s ever changing business and technology landscape. I have no hesitation in recommending EBS as a business partner.”

Entity Solutions, Matthew Franceschini, CEO

“The NAV system offers incredible flexibility as well as the ability to customise the system based on our business and client’s needs. EBS efficiently and promptly implemented every change or adoption we asked for. EBS also provided an abundance of assistance and training throughout our implementation. Nothing was too much trouble for them.”

Suncare Community Services, Jessica Walker, Finance Supervisor

“The decision to partner with EBS has proved to be the right one. The implementation was one of the smoothest I’ve been through. They are a small team who are agile and nimble. They are always available and the support is excellent. We are more than satisfied with our decision to partner with EBS.”

The Pancake Parlour, Darren Cotton, Financial Controller

“EBS have been fantastic for Greencap. A larger vendor might not have been as committed to make this project work for us and a smaller vendor would not have been able to. EBS has demonstrated a 24-hour support capability. When you’re an EBS client, it feels like you are their only client.”

Greencap Limited, Peter Mitchell, Group Commercial Manager

“We engaged the services of Evolution Business Systems to transition from our legacy finance system to Microsoft Dynamics NAV. We found the EBS team to be very knowledgeable and extremely helpful throughout the entire lifecycle of the project and in resolving issues in a timely manner. We are very pleased with the service provided by EBS consultants.”

Rhipe Australia, T.V.Satheesan, Business Systems Manager

“I was fortunate enough to discover Evolution Business Systems following a less than successful installation by another provider. After almost a decade long relationship, it was a very simple choice when I was tasked with choosing a provider for a finance and payroll solution for my new employer. It is such a pleasure to deal with a company that takes such pride in providing first class service.”

SR Technics, Kerryn McHardy, HR / Executive Assistant

“Our staff have been really happy using our new web portal designed by EBS, which integrates into our Microsoft Dynamics NAV system. We have even started a new staff member who works from home, entering orders to ease the load. She learnt how to use the web portal very quickly and is now working independently with minimal issues. Without the EBS web portal we wouldn’t have been able to consider this role.”

Cheffields Providore, Kristi Smith, Director

“EBS are more than a service provider. They have taken the time work beside us and understand our business; consequently providing clever solutions that have assisted us in running more efficiently.We would highly recommend them. They have made it happen for us.”

Omnigon Pty Ltd, Tim Ainsworth, Managing Director

“The support, dedication and professionalism shown by EBS during the transition period was exceptional. No stone was unturned hence we had a smooth transition. The post implementation training got us going from day one without any issues. Nothing was too hard or impossible.”

Comlink, Riaz Janif, Finance Manager

“The Microsoft Dynamics NAV project was the single most successful technology implementation I have been aware of. I’ve seen hundreds of technology implementations in my career and I’m not aware of too many that have come in on time, within budget and even delivered improved enhancements on what was promised at the outset.”

Entity Solutions, Matthew Franceschini, CEO

“Evolution Business Systems are professional and efficient. They provide outstanding customer service! The EBS team are friendly, knowledgeable and have exceptional technical expertise. They go the extra mile in ensuring that any problem is fixed. Recently they created a program for us that will save us 208 hours a year! I have no hesitation in recommending EBS as a business partner.”

Greencorp, Dulcie J Harvey, Group Financial Accounting Manager

“EBS have worked beside us and taken the necessary time to understand how our business operates. They have provided solutions which assisted us in running our business more efficiently. We really appreciate their hands on support. We are a New Zealand based company and received more and quicker support from EBS in Australia than the IT company we were dealing with on the other side of town. We highly recommend them.”

Protective Paints Limited, Joanne Bradley, Executive Assistant to the Managing Director

“EBS has been great to work with and delivered our NAV project on budget and one month earlier than first planned. Due to a concerted team effort on both sides and a sound, structured implementation methodology, the project was implemented in a third of the time originally planned. This reduced the disruption of the changeover and gave us access to a better system quicker.”

Centacare Ballarat, Antony Rucco, Finance Manager

“We have found working with EBS to be nothing but professional. They are very easy to deal with. Nothing is too much trouble for them. We have been with EBS right from the beginning, when they formed 10 years ago and during that time they have been proactive and made suggestions for improvements in our business.”

Picton Hopkins and Sons Pty Ltd, Katrina Mawson, Director

“The overall customer service we get from Evolution Business Systems is always very good. In fact, in all of the time we have used them, they have always been highly professional in their approach to any issues we need them to fix and, in fact, they are always on top of everything.”

Headlight and Heater, Peter H O’Brien, Director

“It was the single most successful technology implementation that I’m aware of – ever. I have seen hundreds of technology implementations in my career and I’m not aware of too many that have some in on time, within budget and even delivered improved enhancements on what was promised at the outset. EBS is agile and responsive: They are transparent and they deliver.”

Entity Solutions, Matthew Franceschini, CEO

“NAV provides us with all the ledgers on one system, allowing us to consolidate all of the companies into our reporting entity and refining our processes. Using the single NAV database, consolidated reporting is available with the click of a few buttons. NAV enables us to manage project expenditure more effectively than what other solutions seemed to offer. EBS put a lot of time into the upfront understanding of what we wanted. They have been very helpful, assisting us with the development and understanding of our needs for the system.”

Circadian Technologies, Susan Madden, Finance manager and Company Secretary

“We started to look around for a system that would give us up to date information, with a lot a detail so our clients could get individualised information. It’s important that we keep the information up to date, accurate and secure so that the people we support can have easy access to their information. We looked at a number of other packages but we wanted one that would be flexible and grow with us because we were looking to expand our organisation. We needed a system that would improve our reporting and would be easy for our families to use and understand. Microsoft Dynamics NAV has helped us to get information that is up to date and access reports in a quick manner. At Melba we listen to what our clients want and we help them make choices in their lives – Microsoft Dynamics NAV helps us do that. We decided to go with Evolution Business Systems because they were a reputable and local company. We found EBS to be very professional, easy to work with and I liked that they would listen to us. They helped us find solutions for our requirements – nothing was too hard for them. We’ve enjoyed working with EBS.”

Melba Support Services, Karen Gibson, Acting Business Manager

“We have been with Evolution Business Systems for 8 years, over which time we’ve got to know most team members well. In addition to our ERP system we used a handful of EBS apps and custom solutions which resulted from a combination of their creative thinking and professional and timely project management. The EBS service is professional and consistently so.”

Omnigon Pty Ltd, Joyce White, Operations Manager

“Evolution Business Systems are an extremely professional and efficient organisation and we use them to maintain our accounting and payroll software. Their staff are brilliant to deal with because they are always very courteous, polite and obliging plus they do what they say they are going to do. All of their staff works to ensure a very good relationship with us and they develop more of a partnership attitude than a service provider. We are very pleased to work together with them.”

EBS Client 2013

“EBS has been sensational in helping us transition from one IT support provider to another. They have been especially great in assisting us with the technical side of things including re-mapping print drives, upgrading Crystal Reports and the process of changing servers. They also wrote a Crystal Report program that has saved us at least three hours per month. EBS employs quality people; they are helpful, friendly and really know their stuff. Questions are answered and solutions to problems are found in a very timely manner. Our business could not function without the assistance we receive from EBS.”

Watson’s Pty Ltd, Zannon Daff, Financial Controller, CPA

“We have been with EBS for 3 years. They were assigned to implement a project to set up new accounting and payroll software and link this with another database. This was an extremely difficult task to take on. EBS was diligent in providing solutions to our requirements which included several awards with complex shift conditions. We are now in a very good position to meet the demands of an ever changing disability sector. Our ability to meet the time demands of our financial reporting has been greatly enhanced. Microsoft Dynamics® NAV would be an asset for any organization. Well done EBS!”

Melba Support Services, David Harbinson, Business Manager

“Evolution Business Systems is one of the most efficient companies we have dealt with. Their staff are very knowledgeable and friendly and they are always contactable as well. Although we have only been dealing with them for three months, we find them a pleasure to work with.”

EBS Client 2012

“EBS has been our accounting software support for the last 10 years. Over the years, we have seen our company grow and our need for effective reporting and information management has been essential. EBS has helped us identify our strengths and weaknesses and gain an understanding of our needs. We have worked together to streamline our procedures. This has enabled us to have up-to-date stock and financial and reporting information which has ensured we operate our business in a profitable manner. We have always found EBS to be forward thinking and responsive to our needs.”

Vic Air Supplies, Caroline Wood, Owner

“Evolution Business Systems are a real pleasure to deal with because they take care of all our requirements in a timely and effective manner. In fact, they are like my right hand. Their Help Desk staff are fantastic because they are always there when I need them to help me solve problem.”

EBS Client 2013

“We have been with Evolution Business Systems for 10 years. The EBS team have been professional and very easy to deal with. We are happy with the work they have done for us and the timely manner in which projects are undertaken and managed. I would recommend EBS!”

Sulfaro Furniture, Santo Sulfaro, Managing Director

“EBS has supported us for just over 2 years. The processes and procedures that EBS have streamlined for us have been of great benefit to our business; improving productivity, accuracy and efficiency. They are always prompt with their support which reduces the downtime of our staff when problems arise. EBS has also helped us improve other key business areas such as our website and its integration with Arrow. We are excited that down the track we’ll get activate our online shopping cart and allow external parties to view stock availability. We have benefited greatly from the extensive knowledge that EBS has brought to our business. They have made us aware of things we never thought were possible!”

Richard Jay Laundry, Mary-Lynne Cattanach, Company Accountant

“We started to look around for a system that would give us up to date information, with a lot a detail so our clients could get individualised information. It’s important that we keep the information up to date, accurate and secure so that the people we support can have easy access to their information. We needed a system that would improve our reporting and would be easy for our families to use and understand. We went with EBS because they were a reputable and local company. We found EBS to be very professional, easy to work with and I liked that they would listen to us. They helped us find solutions for our requirements – nothing was too hard for them.”

Melba Support Services, Karen Gibson, Acting Business Manager

“I feel that Evolution Business Systems’ staff are very keen to provide us with a good service, so as a result they go above and beyond the norm in understanding the issues and potential solutions. Their staff are very professional and they helped us to deliver an online ERP system.”

EBS Client 2012

“In my experience working with Evolution Business Systems, I have found them to be professional, proactive and an efficient organisation. They try to do all they can to understand our business and their communication and customer service with us is excellent. Their staff are very obliging, polite and courteous and they are great to deal with.”

EBS Client 2013

“We were coming from an antiquated system that didn’t match our requirements. We can’t believe how much simpler managing the business has turned out. What we thought would be complicated, like moving the data to a new system, was simple and painless. Our learning curve has been a steep one, but the service we receive from EBS has been second to none.”

Picton Hopkins and Sons Pty Ltd, John Hopkins, Director

“Evolution Business Systems are a real business partner for us and without their support, our life would be a lot harder. They come up with fantastic ideas which help our current business process and they make some great suggestions which would be great for our business going forward.”

EBS Client 2012

“We have worked with EBS for 10 years and during that time we have received prompt service from a friendly and courteous team. They provide cost effective, customised reports for our business.”

Recruitment and Consulting Services Association, George Lambrou, Finance & Operations Manager CPA

“We have found EBS great to work with. The team at EBS are knowledgeable and very pleasant. Understanding IT is not always easy, but they are able to explain things in a way that is easy to follow. EBS do a great job and I would be happy to recommend their services.”

Protective Paints Limited, Amy Stevens, Office Manager