Evolution Business Systems E-RS connects us to our client. We may as well be sitting next to you all day, just waiting to help you! Our entire team motivated to enhance the customer experience.
EBS Remote Support (E-RS) allows us to seamlessly connect to your desktop and see what you are seeing.
The benefits of this powerful tool, just to list a few are:
- Saves time trying to understand the problem
- Allows for user training screen to screen
- Saves Client frustration in having to deal with
technical aspects of a problem as we can just ‘fix it’
- Simple interface, one click setup.
- full encryption, based on RSA private-/public key
exchange and AES (256 Bit) session encoding. This technology is
based on the same standards as https/SSL and is
considered completely safe by today’s standards. The key
exchange also guarantees a full client-to-client data
- Once installed can be used at any time, with a
convenient icon on your desktop.
Below is our standard “Fixed Password” version which means you only have to provide your ID once and we connect with the least amount of effort from you, we can only connect to your machine if you have the program running so you still have full control.
To download, copy the following and paste in your browser: http://898.tv/ebsys